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This page tries to answer the most asked question about bulk/volume photography events. Volume events are when a lot of different people's photos are taken in a short period of time and therefore there needs to be a sort of a process so no one doesn't get satisfied. If you cannot find an answer here, please contact us and someone from our team will reach out to you. Do not hesitate to contact us.
How to use this page: If you cannot find your question, please search by using the 'Search in Page' function. This varies by browser but if your are on desktop you can use CTRL + F to open the window, or ⌘ + f on Mac. On mobile you can use the Traffic dots menu (three dots) to find the function. When you find your query, click on it and the answer will open.
Recent volume events: (last updated 24/09/2019)
This is so you know if you are on the right page or not.
Typically we send out image proofs no later than 3 weeks after the event is over. If you haven't received your email with the photos after 3 weeks, please contact us as there may have been some complications.
Please check your spam folder/junk folder. Search for emails from firstname.lastname@example.org. If you haven't received your email with the photos after 3 weeks, please contact us as there may have been some complications (mistakes in typing your email etc...)
Try to open the attachments from your desktop PC. Try using a different device. Try logging out and re-logging back in.
If you are still unable to open them, please contact us.
If you would like to proceed with the order, please reply to the email in which we sent you the photos to choose from. Please write the full name (D03_9999) as this makes it easier for us. Also write the size. If you do not write any size, we will assume that you would like 5x7 matt print. If you have multiple photos we ask you do it like this:
5x7 matte :
FOLLOWING ARE D08
FOLLOWING ARE D03
FOLLOWING ARE D03
This format reduces the number of mistakes the client and the photographer does as there aren't loads of numbers very close together.
Prices change and vary from each event and shoot. Prices also depend on what the client requires, whether prints or digital files. Please get in touch to get an accurate price.
Yes, we do. For orders of more than 10 prints, we slash around 50 cents off each photo. Please get in touch to get an accurate price.
If you still haven't found an answer to your problem please contact us.